Shipping & Delivery

Shipping & Delivery

Invoices and Deliveries will only be processed once payment has been cleared in our Redefine IT Online Bank Account.

We do not deliver to Postal Boxes as our service includes delivery via Door to Door Courier.

Delivery Area                                                          

Estimated ETA

Midrand , Johannesburg, Kempton Park, Pretoria, Sandton, Hartbeespoort & Roodeport                 1 – 2 Business days
Eastern Cape                                                  3 – 5 Business days
Free State                                                         3 – 5 Business days
Gauteng – Other 2 – 3 Business days
KwaZulu Natal 2 – 5 Business days
Limpopo 3 – 5 Business days
Mpumalanga 3 – 5 Business days
North West                                                      3 – 5 Business days
Northern Cape                                                3 – 5 Business days
Western Cape                                                 2 – 5 Business days

*Working days are defined as Mondays to Fridays. Excludes Saturdays, Sundays, and public holidays.


I live outside of South Africa Sorry! We currently do not deliver online orders across the border of South Africa.
I want to collect Sorry! We currently do not have a pick-up or collection option.

Orders for Delivery:

  • By default, parcels will be sent with the most cost-effective service, unless otherwise specified by the customer.
  • Delivery charges for every service are quoted during the checkout process and will be added to the invoice where applicable.
  • Delivery times are estimated and not a guarantee of the delivery date

Delivery delays

Whilst every effort will be made to ensure timeous delivery, you will be notified in writing to your supplied email address should there be any delays.

Failed deliveries

You will be notified in writing to your supplied email address should there be a failure in delivering your product to you at the physical address you supplied when making your purchase. Charges may apply to multiple failed deliveries.