Shipping & Delivery
Shipping & Delivery
Invoices and Deliveries will only be processed once payment has been cleared in our Redefine IT Online Bank Account.
We do not deliver to Postal Boxes as our service includes delivery via Door to Door Courier.
Delivery Area                                                          |
Estimated ETA |
| Midrand , Johannesburg, Kempton Park, Pretoria, Sandton, Hartbeespoort & Roodeport         | 1 – 2 Business days |
| Eastern Cape                                                 | 3 – 5 Business days |
| Free State                                                       | 3 – 5 Business days |
| Gauteng – Other | 2 – 3 Business days |
| KwaZulu Natal | 2 – 5 Business days |
| Limpopo | 3 – 5 Business days |
| Mpumalanga | 3 – 5 Business days |
| North West                                                     | 3 – 5 Business days |
| Northern Cape                                              | 3 – 5 Business days |
| Western Cape                                                | 2 – 5 Business days |
*Working days are defined as Mondays to Fridays. Excludes Saturdays, Sundays, and public holidays.
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Orders for Delivery:
- By default, parcels will be sent with the most cost-effective service, unless otherwise specified by the customer.
- Delivery charges for every service are quoted during the checkout process and will be added to the invoice where applicable.
- Delivery times are estimated and not a guarantee of the delivery date
Delivery delays
Whilst every effort will be made to ensure timeous delivery, you will be notified in writing to your supplied email address should there be any delays.
Failed deliveries
You will be notified in writing to your supplied email address should there be a failure in delivering your product to you at the physical address you supplied when making your purchase. Charges may apply to multiple failed deliveries.