Contact Us

Contact Info

Redefine IT Online ( is purely an online shop and doesn’t have a pickup option at the moment. All Orders will be placed online and get full filled via courier.


Essenwood Street, Midrand / Gauteng

Working Days/Hours

Mon - Fri / 8:00AM - 5:00PM

Send Us a Message

    Frequently Asked Questions

    A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.

    A: You can pay for your goods via EFT or use all the major credit cards. If you are a customer with established customer relationship with Redefine IT Online. you are able to use invoice as a payment method on our online shopping checkout process.  If invoicing option is not activated for you although you are repeated customer, please contact and notify us.
    A: Go to this page and click “create a new account”, then just fill in all the needed information and click “create”.  After submitting the form, your account will be confirmed and you will be notified
    A: Shipping time will be confirmed on the order confirmation document.
    Johannesburg, Pretoria, Kempton Park, Midrand 1-3 working days
    Cape Town, Durban, Eastern Cape 2-4 working days
    Outlying Areas 3-5 working days